Sales Representative

$600 - $2K / month

Zimbabwe, Harare

2 days ago

Job Description

We are looking to employ a dedicated and customer-oriented sales representative to drive sales and guide our sales team. The senior sales representative’s responsibilities include analyzing industry trends to identify ways to improve company products, ensuring that customers are satisfied with the company products or services purchased, as well as submitting account plans and sales reports to higher management. You should also be able to resolve customer complaints in a timely manner.

To be successful as a Sales Representative, you should be persuasive and able to build rapport with customers. Ultimately, an outstanding senior sales executive should be adept at negotiating terms of sale with customers, and demonstrate exceptional communication, leadership, and customer service skill

Duties & Responsibilities

Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue
Identifying promising prospects through cold-calling, networking, and customer referrals
Ensuring that all sales administration and customer service activities run smoothly
Providing overall guidance to newly-recruited Sales Representatives
Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations
Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers
Analyzing sales metrics to determine whether current sales strategies are effective
Conducting in-depth research on competitors’ products, pricing, and market success to gain insight into customer preferences and interests

Qualifications & Experience

Bachelor’s degree in Business Management or Administration, Marketing, Communications, or related field is preferred.
At least 5 years professional experience working in a similar role
Experience using office and customer relationship management (CRM) software
Must be a strong negotiator with good consultative skills
Excellent analytical and problem-solving skills
Outstanding organizational and leadership skills
Excellent communication and customer service skills