Entry Level

Full Time

Client Relationship Consultant

$250 - $500 / month

Zimbabwe, Harare

2 days ago

Job Description

First Mutual Holdings is looking for suitably qualified and experienced persons to fill in the position of Client Relationship Consultant that has arisen within First Mutual Life Assurance Company.

Duties & Responsibilities

  • Coordinating and managing partnerships/bancassurance - developing strong relationships with the requisite partners' network, identifying the key decision-makers and movers within the organizations help to move marketing campaigns and initiatives forward
  • Delivering company's value propositions and insights to the partnership programme, e.g., market/consumer surveys, behavioral economics support, reinsurance collaboration, product review
  • Leading implementation of new products, product features or enhancements for the partnership programme; tracking performance and KPIs across the programme
  • Planning, executing, and managing the partnership/bancassurance programme's product insurance lifecycle and processes
  • Conducting client workshops for administrators
  • Resolving general policy queries on a daily basis
  • Analyzing, segmenting, targeting, and positioning the clients on an ongoing basis
  • Growing existing business organically through conversion of legacy policies, upgrading policies and following up on existing stop orders to ensure all staff are on scheme
  • Identifying opportunities for potential business growth
  • Providing input for the formulation of the overall First Mutual Life Business CRM strategy

Qualifications & Experience

  • Degree in Marketing or Insurance
  • At least one year experience in the insurance industry
  • Defensive driving certificate is a must
  • Tech savvy and highly innovative
  • Ability to build and maintain relationships
  • Excellent communication and presentation skills
  • A good team player